At this time, we only ship within theUnited States, including Hawaii and Alaska, as well as APO/FPO address.
Once an order has shipped, you will receive an email with tracking information in order to easily track your package. If you have not received a shipping confirmation email within a few days of placing your order, please check your “spam” folder.
Please note, orders over $300 require a signature confirmation at delivery.
If you believe your package is missing we will start a trace with FedEx and take the required follow-up steps. This process takes approximately 2-3 business days. We cannot replace packages until they have been confirmed missing.
Notify us immediately at email@example.com. We will arrange for FedEx to pick up and inspect the damaged package and the damaged items will be replaced.
We’re sorry, but shipping fees are non-refundable. You will be responsible for paying your own shipping costs when returning your items. We recommend that if you are shipping an item over $75 that you use a shipping service with reliable tracking or insurance. If a return item is lost in the shipment back, we cannot issue a refund.
If the product is unopened, we will happily exchange it for another Halo 42 product of equal value.